PRIVACY POLICY
Our Privacy Policy
At BIG W LAB LIMITED, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with the General Data Protection Regulation (GDPR).
Who We Are:
BIG W LAB LIMITED is the Data Controller responsible for your personal data. If you have any questions about this Privacy Policy or our data practices, please contact us at info@bigwlab.co.uk
Information We Collect:
Personal Identification Information: Name, email address, phone number, etc.
Usage Data: Information about how you use our website and services, collected via cookies and similar technologies.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
Technical Data: Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Financial Data: Bank account and payment card details (if applicable for services purchased).
How We Use Your Information:
To provide and maintain our services
To notify you about changes to our services
To provide customer support
To gather analysis or valuable information to improve our services
To monitor the usage of our services
To manage payments, fees, and charges
To make suggestions and recommendations to you about services that may be of interest
Legal Basis for Processing:
We process your personal data based on the following legal grounds:
Your consent
Performance of a contract
Compliance with a legal obligation
Legitimate interests
Data Retention:
We retain personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Data Protection Rights:
Under GDPR, you have the right to:
Access your personal data
Rectify inaccurate or incomplete data
Erase your data (right to be forgotten)
Restrict the processing of your data
Object to the processing of your data
Data portability
Third-Party Sharing:
We may share your personal data with third-party service providers to perform services on our behalf, such as hosting providers, email service providers, and analytics services. We ensure that these third parties comply with GDPR and protect your data.
International Transfers:
If we transfer your data outside the European Economic Area (EEA), we ensure it is protected by appropriate safeguards, such as standard contractual clauses or Privacy Shield certification.
Cookies:
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Managing Your Consent:
You have the right to withdraw your consent at any time by contacting us at info@bigwlab.co.uk
Automated Decision Making:
We do not engage in automated decision-making or profiling using your personal data.
Data Security:
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
Encryption
Access controls
Regular testing, assessment, and evaluation of the effectiveness of security measures
Children's Privacy Policy:
We are committed to protecting the privacy of children. Our services are not intended for children under the age of 16, and we do not knowingly collect personal data from children under 16. If we become aware that a child under 16 has provided us with personal data, we will take steps to delete such information. If you become aware that your child has provided us with personal data without your consent, please contact us at info@bigwlab.co.uk
Data Breach Policy:
In the event of a data breach, we will follow this policy to mitigate the breach and comply with our legal obligations:
Identification and Classification of Data Breach
Containment and Recovery
Risk Assessment
Notification
Evaluation and Response
All data breaches should be reported immediately to us at info@bigwlab.co.uk
Social Responsibility Policy:
BIG W LAB LIMITED is dedicated to being a socially responsible company. We believe in giving back to the community and ensuring that our business practices positively impact society.
Community Engagement:
Supporting local charities and community projects
Encouraging employee volunteerism
Ethical Business Practices:
Ensuring fair labor practices
Promoting diversity and inclusion within our workforce
Acceptable Use Policy:
This Acceptable Use Policy sets out the terms between you and us under which you may access our website. This Acceptable Use Policy applies to all users of, and visitors to, our site.
Prohibited Uses:
You may use our site only for lawful purposes. You may not use our site:
In any way that breaches any applicable local, national, or international law or regulation.
In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
For the purpose of harming or attempting to harm minors in any way.
Employee Privacy Policy:
This policy outlines how BIG W LAB LIMITED collects, uses, and protects the personal data of its employees.
Data Collection:
We collect personal data about our employees to manage the employment relationship. This may include:
Contact details
Employment history
Financial details for payroll
Use of Data:
Employee data is used for HR purposes, including payroll, benefits administration, and performance management.
Employee Rights:
Employees have the right to access, correct, or request the deletion of their personal data. For more information, contact us at info@bigwlab.co.uk
Supplier Privacy Policy:
This policy outlines how BIG W LAB LIMITED collects, uses, and protects the personal data of its suppliers and business partners.
Data Collection:
We collect personal data about our suppliers to manage our business relationships. This may include:
Contact details
Financial details for payments
Use of Data:
Supplier data is used for procurement purposes, including contract management and payment processing.
Supplier Rights:
Suppliers have the right to access, correct, or request the deletion of their personal data. For more information, contact us at info@bigwlab.co.uk
Compliance with Legal Obligations:
BIG W LAB LIMITED is committed to complying with all relevant legal and regulatory requirements, including but not limited to:
GDPR
UK Data Protection Act 2018
E-commerce regulations
Advertising standards
Regular Audits:
We conduct regular audits to ensure compliance with legal and regulatory requirements.
Contact Us:
For any questions about this Privacy Policy, please contact us at:
Email: info@bigwlab.co.uk
Phone: 02070888256
Address: 333 Edgware Road, London, NW9 6TD, England, United Kingdom
ADDRESS
298 Gray's Inn Road, London, WC1X 8DX,
England, United Kingdom